2. All returned merchandise should be sent to us at 109 Pioneer Ave, Woodland, CA, 95776. To initiate a return, please email us at customerservice@fourwh.com. If you need repair work on component parts, products or devices not manufactured by Four Wheel Campers, you must contact the manufacturer to have any service or repair work done. Limitation of coverage: Coverage with Road Hazard Warranty extends for the full period of the mileage of the tire. Return of new and unused items will be accepted if received within 60 calendar days of the date you received your order. Shipping costs are non-refundable. 11. Für Produkte, bei denen nach Ablauf der 14-tägigen Rückgabefrist ein Defekt auftritt, gilt die Polar Gewährleistung. Returns that include items that show evidence that they have been installed or used in any manner will be rejected and no credit will be issued. Original shipping, return shipping and handling costs are non-refundable. Returns for merchandise received as part of a “free shipping” offer will be credited for the amount of the returned merchandise less actual outbound shipping charges paid by us and any restocking fee that may apply. The following items will have a 25% restocking fee applied: Electric Motor Kits You can send your core back to PartsAvatar along with your RMA. All items not covered below are subject to a 10% restocking fee when returned. A refused shipment has additional shipping costs on the return trip back to our warehouse. In order to receive a refund, you must contact us at [email protected] to receive an RMA (Return Merchandise Authorization) number. We will not be responsible or liable for inconvenience, labor, legal fees or any other costs incurred while the item is being inspected or replaced. If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a full refund for the original purchase price of the product. Eine Kombination mit weiteren Aktionen ist nicht möglich. Bitte gehe beim Verpacken und Zurückschicken des Produkts wie nachfolgend beschrieben vor. If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill. Um ein beschädigtes oder defektes Produkt innerhalb von vierzehn (14) Tagen zurückzuschicken, schreibe mit dem Betreff „Polar Online Rücksendung“ an customerservice@shoppolar.de. Does not include expedited shipping services. Trans American Auto Parts and its subsidiaries will not be liable for any indirect, special, incidental or consequential damages from any products sold. Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. Note: Electronic components such as lights, bulbs, ignition parts, relays, sensors and switches will not receive a refund if the packaging has been opened or installation has been attempted. Sometimes financial organizations take a longer time to process the refund request.